Privacy and Security

The security and confidentiality of the personal and payroll information we hold is critical to us.


iPayroll systems are developed in accordance with the New Zealand Privacy Act 1993. This means we only collect, store and use personal information in the context of our relationship with the client.

Personal information gathered by iPayroll is never sold, and will only be shared outside iPayroll's systems when required by law, or when consented to by the person concerned.


iPayroll's systems are secured using multiple layers such as strong encryption of both Internet and data, physical server access and active monitoring of online access to customers data.

This data is continuously backed up to a backup site that can be brought online to continue serving customers in case of a disaster – so the data is always up to date and secure.


Anti-Money Laundering and Countering Financing of Terrorism Act 2009

iPayroll Ltd, as a payroll remittance company, is a reporting entity under the Anti-Money Laundering and Countering Financing of Terrorism Act 2009.

The company takes its responsibilities under this new law seriously and we are committed to ensuring our services and systems are being used correctly and in accordance with the Act.

The Act means that when we enter a new business relationship we need to collect certain identity information from you. For example, you may need to show us identity documents such as your passport, birth certificate or driver’s licence, as well as a document that confirms your address (e.g. a utility bill, insurance bill or bank statement) before we commence the new service.

Businesses, trusts, charities and other types of organisations need to provide personal identity information if they:

  • Have Shareholders owning over 25% of the organisation; and / or
  • Have a high degree of influence or authority over the organisation's operations (e.g. managing director, chief executive, chief financial officer, trustees).

Sole traders need to provide personal identity information.

We’re committed to protecting the privacy of our customers’ information. All identity and other personal information you provide will be used and managed in line with the Privacy Act 1993 and our Privacy Policy.

Financial Security

Direct Debits are guaranteed by a Payroll Letter of Credit with your bank. Any funds held on your behalf are held in a separate Client Bank Account. We accept responsibility for all tax payments, including any late payment penalties (If we manage your tax).

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Hamilton 07 839 7730
Wellington 04 472 2997
Christchurch 03 372 9468

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